Here’s everything you need to know to pick the best CRM for your organization. As well as, how to achieve success with a CRM.
Article as seen on Forbes.com My wife and I finally decided to move ahead with a renovation on our home. Though the process will undoubtedly be painful, we look forward to the result. With mortgage interest rates at all-time lows, our financial advisor counseled us to finance the project through a bank. We worked with […]
As salespeople or sales leaders, do you follow the same process every time, or do you wing it? A recent exceptional dining experience provided a valuable lesson for how acting with intention and following a defined process separates the good from the great. You can count on a great dining experience at each of the […]
Recently I listened to Brad, the CEO of a $20 million technology company, conduct his pipeline review with his sales team. It might sound odd that the CEO was running the sales meeting, but it is not uncommon to see CEO’s running the sales organization in companies as large as $40 million in revenue. Brad […]
Uh Oh. Your best customer just sent you an email or left a voice message saying that they are not happy and are taking their business elsewhere. What do you do next? Before we answer that question, let’s reflect on what led up to this point with the customer. Most of the proactive interaction with […]
The 2014 FIFA World Cup started off with many shocks and upsets. My son is an avid soccer fan – so much so that he calls it Futbol. We watched the group stage match between USA and Portugal. It was a rollercoaster. I naturally started seeing parallels between World Cup Soccer and challenges companies face […]
It used to be that professional athletes spent hours every day preparing for their big matches. Basketball players would shoot hundreds of free-throws per day. Golfers would strike and putt thousands of balls per day preparing for the big match. Baseball players would field endless ground balls and swing at hundreds of pitches per day to […]