Recent Articles

Is Your Work Heroic, Or Just Work?

Is Your Work Heroic, Or Just Work?

| February 24, 2015 | 2 Comments

I meet plenty of people who are good at their jobs. I spend time with some who love what they do, and others who do what they do so that they can spend time doing what they love. The top people in every field have one thing in common.

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What’s Your Sales Persona… Order Taker, Salesperson, or Expert?

What’s Your Sales Persona… Order Taker, Salesperson, or Expert?

| February 18, 2015 | 1 Comment

For an upcoming workshop I am conducting, the CEO wanted to shift his team from being order takers to being more of a sales-driven organization. I asked why he wanted his team to make the shift to being salespeople.

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Nightmare Home Renovation: What HGTV Forgot To Tell You

Nightmare Home Renovation: What HGTV Forgot To Tell You

| February 11, 2015 | 4 Comments

If you have ever watched any of the shows on HGTV, you might conclude that a complete renovation can be completed within an hour… including commercials. My wife and I just completed a lengthy and extensive nightmare of a home renovation. We experienced painful lessons that HGTV forgot to tell you about home renovations.

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The Simple Secret To Earning Customer Loyalty

The Simple Secret To Earning Customer Loyalty

| February 3, 2015 | 0 Comments

As published on Forbes.com Just like you, I deal with service providers every day. It might be an airline, a hotel, a technology vendor, or someone doing work in my home. And, just like you, some of those experiences are great, and some… well… not so great. Along the way, I’ve uncovered a pattern that I’ll […]

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It’s Time To Change How We Teach Our Children About Business

It’s Time To Change How We Teach Our Children About Business

| January 28, 2015 | 2 Comments

There is a push to teach our next generation about science and math. But what about the best way for children to discover the nuances of business?

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Critical Sales Issues That You Can’t Afford To Ignore

Critical Sales Issues That You Can’t Afford To Ignore

| January 20, 2015 | 1 Comment

While preparing for a recent corporate training workshop, I recommended to the company’s management team that we conduct a pre-survey with their participants. The results pointed to two critical sales issues that you cannot afford to ignore.

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What Shark Tank Fails to Realize About American Ingenuity

What Shark Tank Fails to Realize About American Ingenuity

| January 14, 2015 | 1 Comment

Smith and Bradley offer a great example of how to grow a quality product and market domestically… all without requiring outside investors. If they were on ABC’s Shark Tank, Kevin O’Leary (one of the investors/sharks) would certainly tell them to move manufacturing to China or India. Thankfully, not all of the sharks on the show react in the same manner as Kevin. Perhaps after reading their success story, even Kevin will have a different perspective.

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Top 3 Excuses Of Underperforming Companies

Top 3 Excuses Of Underperforming Companies

| January 7, 2015 | 2 Comments

Lookout for these three excuses. They can cripple your business. Top performing companies avoid these excuses, and you’ll join their ranks if you can avoid them, too.

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Five New Year’s Resolutions Every Business Person Should Make

Five New Year’s Resolutions Every Business Person Should Make

| December 31, 2014 | 0 Comments

As published on Forbes.com As we approach the New Year, it is natural to make resolutions about how you want to improve yourself in the coming year. This is the most common time for people to resolve to improve fitness, stop vices, or change behavior. This is also the time that business people consider their […]

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How To Grow Your Business In A Challenging Market

How To Grow Your Business In A Challenging Market

| December 24, 2014 | 3 Comments

After speaking at a recent event, a few executives approached me to discuss challenges in their respective businesses. Judy was the most vocal. She explained that over the past several years, she feels it has become more challenging to capture the attention of their market. If they want to succeed, they have to…

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