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Upside-Down Selling

Why Honesty is the ONLY Policy in Business

Why Honesty is the ONLY Policy in Business

When I speak about finding a fit between your strengths and the client’s needs, I guess I have overlooked one point that I assumed everyone understood. Recently one of my new students said “Our client said that they felt we could be a great fit for their current situation.” He excitedly said “Even though we [...]

Ian Altman | May 20, 2013 | 0 Comments
Pricing Pressure is More Common Than Catching Fire

Pricing Pressure is More Common Than Catching Fire

I was speaking at a recent event, and I asked the audience to all shout out the three things they should do if their clothes were to catch on fire. In unison, everyone shouted “Stop, Drop, and Roll.” I then asked the same group to shout out the three things they should do if confronted [...]

Ian Altman | May 14, 2013 | 2 Comments
How Do You Coach Your Sales Team?

How Do You Coach Your Sales Team?

Are you getting your desired result from your sales team? You can! Believe it or not…even a kids soccer coach can do it! Find out just how easy it is and use this technique at your next sales meeting.

Ian Altman | May 6, 2013 | 0 Comments
Are You Attracting Looky Loos or Buyers to Your Business?

Are You Attracting Looky Loos or Buyers to Your Business?

Are you attracting looky loos you feel like you’re constantly cajoling instead of those actual buyers? It could be your message!

Ian Altman | April 30, 2013 | 2 Comments
How Do You Know if You’re Hiring a Sales Superstar?

How Do You Know if You’re Hiring a Sales Superstar?

Have you ever wondered what traits the highest performing sales people have? If you’re looking to hire a sales person, these are the traits you should be looking for!

Ian Altman | April 23, 2013 | 9 Comments
Could Your Own Words Turn You Into a Commodity

Could Your Own Words Turn You Into a Commodity

Have you camouflaged your business to look just like your competitors? Try this exercise to ensure you stand apart, above, and beyond the crowd!

Ian Altman | April 16, 2013 | 7 Comments
How to Repel Friends and Annoy People

How to Repel Friends and Annoy People

You want to grow your list with interested leads instead of collecting unsavory nick names right? Get good ones without annoying anyone else!

Ian Altman | April 9, 2013 | 8 Comments
Don’t Be a Sales Troll. How to Earn Great Referrals

Don’t Be a Sales Troll. How to Earn Great Referrals

Today, referrals and introductions are not a luxury, they are becoming a necessity. But, how you ask for a referral may have everything to do with the outcome. Discover the keys to getting great referrals, and gaining the gratitude of everyone involved.

Ian Altman | April 2, 2013 | 2 Comments
When Clients Request the Wrong Thing

When Clients Request the Wrong Thing

With so much information, your clients can easily get enough information to self-diagnose their needs. What happens when what they ask for is not exactly the right fit for them?

Ian Altman | March 26, 2013 | 2 Comments
Employees Say the Darndest Things – A Lesson in Culture

Employees Say the Darndest Things – A Lesson in Culture

Good customer service is not about specific procedures, but it comes from a culture of excellence. See what you can learn form these examples of bad and good experiences.

Ian Altman | March 19, 2013 | 3 Comments
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  • Why Honesty is the ONLY Policy in Business
  • Pricing Pressure is More Common Than Catching Fire
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  • How Do You Know if You’re Hiring a Sales Superstar?
  • Ian Altman: Len - Thanks for sharing. I'm sure it'll make everyone smile.
  • Len: good info. My sales manager for private phone systems used to respond to a client who wanted a disc
  • Ussamah: Thank You Ian for the powerful insights. Regards Habib
  • John Yager: Good advice. I'd rather spend my hours on driving business than sifting leads.
  • Ian Altman: Brian, I guess no matter how many caveats I insert, it's tough to use a political example and not
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